Answers to frequently asked ScriptCenter questions

What is ScriptCenter?
How does ScriptCenter work?
Is it easy to pick up for my family?
Can I pick up my refills even when the pharmacy is closed?
Is there a charge?
How do I pay for my prescriptions?
What prescriptions can I pick up from ScriptCenter?
Is ScriptCenter in compliance with all patient privacy regulations?
What are some upcoming ScriptCenter features?

What is ScriptCenter?
ScriptCenter is a 24/7 prescription pickup kiosk that enables pharmacy customers to pick up and pay for their prescriptions without waiting in line and when the pharmacy is closed.

How does ScriptCenter work?
You order your prescriptions as usual. Pharmacy fills your prescriptions as usual then loads them into ScriptCenter. You can pick up and pay for your prescriptions at ScriptCenter … anytime.

Is it easy to pick up for my family?
Adding family members to your account is easy with One Touch Family Pickup.
1) Log in
2) Select "My Settings"
3) Select "Change who I pick up for"
4) Add family members to your account*
The next time you pick up your refills, any refills they have will automatically be in your cart!
* Enrollment Login ID and PIN are required for those over 12

Can I pick up my refills even when the pharmacy is closed?
YES. ScriptCenter offers you the convenience of picking up your prescriptions whenever the store is open.

Is there a charge for using ScriptCenter?
NO. ScriptCenter is an optional service free of charge to customers.

How do I pay for my prescriptions?
ScriptCenter accepts all major credit, debit and FSA cards.

What prescriptions can I pick up from ScriptCenter?
State regulations determine what prescriptions may go into ScriptCenter. Some states allow for all prescriptions and others allow for refills only. Check with your ScriptCenter pharmacy for more details on what prescriptions are eligible for ScriptCenter. Prescriptions that are oversized or require refrigeration are not eligible for ScriptCenter. If your prescription can’t be purchased from ScriptCenter, a slip will print directing you to pick up from the counter.

Is ScriptCenter in compliance with all patient privacy regulations?
YES. ScriptCenter is compliant with HIPAA and privacy policies.

What are some upcoming ScriptCenter features?
Email and Text notification – Coming Soon!
We will be adding the option to send you a notification when your items are ready for pickup at ScriptCenter.

Account Management – Coming Soon!
ScriptCenter.com will be adding the ability to log in and manage your ScriptCenter account settings.

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